Irrespective of the fact that the web hosting service supplied by the different companies is de facto the same, each provider has their own platform with its own modifications and different ways to accomplish certain things. That is why, a big knowledge base would be quite useful both for people with little to no past experience and for technically knowledgeable individuals who will ultimately discover how certain operations are done, but will lose precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users time and effort. The consequence is more satisfied customers, since they can quickly find the info they need, and significantly less work for the customer care staff members, because usually the majority of the queries and difficulties that clients have are already listed in the knowledge base. On the condition that the articles themselves are properly written and cover more topics, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

If you have purchased your first cloud website hosting account through our company or have migrated your site over to us, you’ll get familiar with our services and our in-house created Hepsia hosting Control Panel in a jiffy due to the fact that we have prepared a substantial online knowledge base where you can find all the information that you may ever need – both general info in regard to the hosting service as a whole and more concrete info about the different functions that you can make use of and the predicaments that you can encounter. The articles themselves are available in 2 locations. The complete article list is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every section of the Control Panel as well. You can become aware of how to accomplish basically everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles feature exhaustive guides, so you’ll never become confused due to an unclear text. Certainly, in case you chance upon a more specific obstacle and you can’t find a solution in our knowledge base, you can contact our customer service staff representatives 24-7.