Integrated Ticketing System in Cloud Website Hosting
With a cloud website hosting from us, you will never need to leave your account. Our ticketing system is incorporated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can seamlessly access any support ticket whilst you’re browsing through your files or configuring various account settings. The ticketing system is being monitored 24/7/365 by our help desk staff members and the response time is maximum 1 hour, but it seldom takes more than twenty minutes to obtain assistance. Unlike some other providers, we do not charge extra for using the ticketing system, so you can touch base with us as often as you like and request info relating to any technical or billing problem. Besides, you can read a variety of articles, which will help you fix the most common predicaments yourself.