One-Hour Response Guarantee in Cloud Website Hosting
Our guaranteed max reply time for any client support ticket that you post or any email that you write is just 60 minutes, even if you contact us on weekends and public holidays. Irrespective of the essence of your issue or inquiry, we will lend you a helping hand right away and will provide you with the necessary info to resolve any problem with your sites. The actual reaction time commonly doesn’t exceed 15-20 minutes, which goes to say that you can just forget about waiting for hours and hours to get a problem solved or what is even worse than that – waiting around a whole day only to get an answer that more information is necessary while nothing’s solved. We’ll give you assistance without any delay as we realize just how precious time can be in the dynamic Internet realm. The sixty-minute response time guarantee applies to any billing or technical query that you may have associated with our cloud website hosting plans.