1 hour ticket response
We are dedicated to giving a swift and appropriate answer to every tech support ticket posted by a user. Our professional tech support engineers will examine your request and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average tech support ticket response time has proven to be 20 minutes.
A Top–Notch Customer Care Service
Each member of our customer care team has many years of experience in the cloud website hosting plans market and almost all of them have worked for us for at least five years. They all are prepared to reply to all your questions in the most proficient way possible.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a particular service, we have implemented a really intuitive Help section in your Web Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, browse the F.A.Q. database or watch our how–to video tutorials.
